1. How can I place an order?
You can place an order by reaching out to us through WhatsApp or Instagram Direct Message. We also take custom orders designed according to your needs and preferences.
2. When will my order be processed?
As each dupatta is hand-painted and handcrafted with care, the production time is 8–10 weeks. We will keep you updated throughout the process.
3. What is your payment policy?
We require a 50% advance payment to process your order. The remaining amount, including delivery charges, must be paid in full before dispatch.
4. What payment methods do you accept?
We accept:
Pakistan & USA bank transfers
PayPal
Bank transfer via Remitly
(Payment details will be shared once your order is confirmed.)
5. What are the delivery charges?
Delivery charges vary depending on your location. Once you share your address, we will calculate and inform you of the exact shipping fee.
6. Do you ship internationally?
Yes, we offer worldwide shipping so you can receive our luxury suits no matter where you are.
7. Can I return or exchange my order?
Since all dupattas are hand-painted and made-to-order, we do not accept returns. However, in rare cases, we may discuss an exchange depending on the situation.
8. How do I care for my dupatta?
To maintain the beauty and quality of your dupatta:
Dry clean only (avoid machine or hand wash).
Store in a cool, dry place away from direct sunlight.
Handle with care to preserve the hand-painted details.